Success stories

At Mortgage Scout, delivering customer satisfaction is what drives us to succeed. Right from their first appointment, clients realise they can relax and trust us. Here are just some of our success stories where we have strived to provide best-in-class service and expert mortgage advice to our customers.

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I recently worked on a very complex case for a couple. Partner A had three income streams: permanent employment, contracting (four recent contracts at a much higher level than previous income evidenced on tax returns), and property. Partner B had two jobs as a doctor (one started very recently, with most lenders requiring at least 12 months in a second role). He also had a default registered with British Gas after being charged for bills at a previous property despite having already moved out.

I coached Partner B through the British Gas appeals process, they have now removed the default from his credit report. Clydesdale agreed to proceed with a loan of £1.05 million in August, and I convinced the lender to allow the couple to select a rate from June. This saves them £320 a month, equating to £19,200 over the next five years.

Matthew Leggett – Mortgage and Protection Advisor at Mortgage Scout


An unhappy landlord approached one of our sister letting agencies to say his tenant has moved out and he’s not making enough money. The landlord was referred to me to see if I could lower his costs. By reviewing the mortgage deal he was on I have managed to halve his payments and he is delighted. He will be saving just under £7,300 over the next two years and has asked me to review two more of his mortgages.

Josh Halsey – Sales Manager, Financial Services at Mortgage Scout


A long-term landlord was referred to me by one of our sister agencies so I could carry out a portfolio review for him. It transpired that he had 10 buy-to-let mortgages, all of which were out of a deal and on a variable rate. I have re-mortgaged 3 of them to date, getting him better rates and saving him money. The other 7 should follow suit shortly. As part of the review he also chose to borrow an extra £150,000 to complete renovations to the properties and expand his portfolio further.

Josh Halsey – Sales Manager, Financial Services at Mortgage Scout

Our Mortgage Services

True to our name, Mortgage Scout seek out money-saving mortgage deals for our clients at every stage of the property lifecycle. First class customer care is at the core of our professional mortgage and insurance services. Read on for more information about the services we offer.

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Because we play by the book we want to tell you that...

You may have to pay an early repayment charge to your existing lender if you remortgage.
Your home may be repossessed if you do not keep up repayments on your mortgage.
There may be a fee for mortgage advice.
The actual amount you pay will depend upon your circumstances.
The fee is up to 1%, but a typical fee is 0.3% of the amount borrowed.

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