Honest & Straightforward Mortgage Advice

Shaheen has been on our journey with us for a couple of months whilst we looked for our new family home. She was always on the other end of the phone when we needed advice and to discuss new rates and offers. She went above and beyond as a mortgage adviser and always did what was best for her client. She is truly one of a kind. I would strongly recommend Shaheen from mortgage Scout.

Both James & Sophia were extremely helpful, patient, Very efficient & explained everything I needed to know in detail. Would recommend using them for your mortgages. Thanks so much both for being patient

The service that we received from James and Sophia at Mortgage Scout surpassed our expectations. They went above and beyond to ensure that we were able to get the right mortgage for our circumstances and kept us fully updated throughout the process. Both were extremely professional yet also personable and easy to chat to. Would highly recommend.

Listening and approachable

Susie at Mortgage Scout has been amazing with helping us as first time buyers- her knowledge and guidance was invaluable. She balanced professionalism with her personable approach. I would highly recommend anyone (first time buyer or not) using Mortgage Scout if they want an excellent mortgage advisor

Excellent service. Sian T helped me get my insurance ready for my first house. She was very professional and easy to talk to.she was very patient and went through everything with me to make sure I knew all the options available to me. Joshua H helped me get my mortgage. With out his help I think I would still be renting!. Josh was beyond helpful talking me through everything step by step answering my questions and emails promptly and in depth. He even replied on his personal leave and a few times when i emailed late on a Sunday night! Thank you both you have helped me change me and my families future for the better !😊 Don't go anywhere else use mortgage scout! I cannot recommend them enough!

Lawrence & Zarah have been fantastic throughout my mortgage process. They kept me informed at every step, answered all my questions promptly, and never left me waiting or wondering what was happening. I really appreciate their support and clear communication — thank you both for making this so smooth!

Oliver Clifford is incredibly good at his job. We worked with him for almost a year. We had a unique situation and the property we were buying had some difficulties. He handled our case smoothly and left nothing for us to worry about. He is very effective and quick in communication. Highly recommended!

We recently used mortgage Scout to organise the mortgage for our new house purchase. The service we received from Graham, Sian and the team was excellent. Graham was very friendly and knowledgable, and we felt fully armed with the information we needed to make a choice of the mortgage that worked for our circumstances. I would highly recommend Mortgage Scout to anyone looking for a mortgage who wants to fully understand what is available to them, and receive excellent service setting up their mortgage. The team are friendly, efficient and offer an amazing service

Ricky and Kirsty were very prompt and efficient in dealing with our re-mortgage and finding us the best deal for our circumstances.

I cannot thank Adrian Jewell and Alan Wallaker enough for their outstanding support throughout my mortgage journey. From the very first conversation to completion day, they were there every step of the way—proactive, patient, and incredibly knowledgeable. Their communication was clear and timely, no question was ever too small, and their calm guidance gave me so much confidence throughout the process. They truly went above and beyond—making a complex and sometimes stressful experience feel smooth and manageable. Mortgage Scout, a trading name of LRG Financial Services Limited (an appointed representative of Mortgage Advice Bureau Limited and Mortgage Advice Bureau (Derby) Limited, authorised and regulated by the Financial Conduct Authority), should be proud to have such compassionate professionals on their team. If you're looking for mortgage advice with heart, integrity, and real expertise—Adrian and Alan are the team to trust. Thank you both again—this wouldn’t have been possible without you.You deserve 10 stars or more!!! — S. Senga

Morgan Thompson and Alfie Thomas are absolutely amazing! So much knowledge and very helpful. Also both very quick to answer emails and deal with queries. Would definitely recommend!!

Had the chance to work with Shaheen and Brooke and I’m delight with their services. Had a tight deadline and several hurdles with my application and the team were proactive looking for solutions and accommodate with my needs. I would definitely recommend!

I was put in contact with Mortgage Scout when trying to buy my 1st home and was helped by Morgan to go through the best options and deals for me and explained everything very clearly for me. He was available to contact whenever i needed and when he was out of the business i was looked after just as well by Alfie also. Great experience and for a very good price too!

Our mortgage process was a very clear and smooth process thanks to Morgan and Alfie. Morgan ensured that we were informed throughout the whole process and was extremely friendly, answering any questions with extreme clarity. Every part of the process was made a lot less stressful due to Morgan’s prompt communication and patience. Thank you for all your help Morgan and I cannot recommend them enough.

Very pleased with services provided by James and Sophia for getting through our mortgage and then re-mortgage done. They were very responsive to rate changes and taking our last moment requests and provided very smooth transition. Recommend all!

Mortgage scout were fantastic in finding myself a great first mortgage on my new property. Communication was spot on from Ben and the wider team. They answered all queries and concerns thoroughly and explained the whole process. I would recommend using them and I certainly will be using them for when I need to renew in the future.

Great service and advice from Ricky Dorrer and support/communication from Kirsty Payne for our mortgage renewal as always they make the process easy to understand and straightforward to implement in a friendly but professional manner. Couldn't ask for more.

James and Sophia have been brilliant, sorted everything with great communication and all-round ease for us. We can't thank them enough.

Brilliant service from James and his team. Would definitely recommend them.