Honest & Straightforward Mortgage Advice

I had a really positive experience with Mortgage Scout throughout the mortgage and property purchase process. Adrian Jewell and Alan Wallaker were both extremely helpful, professional and supportive from start to finish. They were always happy to answer my questions, explain things clearly and guide me through the process, which made everything feel much easier and more manageable. I really appreciate all the time and effort they both put into helping me get everything completed smoothly. Thank you both for your excellent service and support — I would happily recommend Adrian and Alan to anyone looking for mortgage advice and assistance. For me as a first time buyer they were very helpful.

Allan Wallaker and Adrian Jewell have been absolutely fantastic in advising and making sure the buying of our property went without any problems. I would thoroughly recommend Allan and Adrian and would definitely use their services again in the future.

Excellent service from start to finish. Mortgage Scout and the entire team were professional, supportive and always available when I needed help. They guided me through the process, kept me informed and made everything much easier. I highly recommend them and truly appreciate all their hard work and support.

Just want to say a huge thank you to Morgan and Alfie. They have made what could be a stressful situation, a breeze. Would highly recommend them

Was recommended by my brother and his wife to use Mike Yau as the mortgage broker. He was very helpful and made the process as smooth as possible. Alison who assisted as well was very helpful and responded quickly. Would recommend again.

Chloe Fenton helped us with our mortgage three years ago and as it's up for renewal there was no hesitation in contacting her again to check the market and assist us. She is so professional, reliable and responsive. Chloe has great market knowledge and is extremely proactive dealing with everything on our behalf taking the stress out of the process. I would recommend Chloe to all and will be using her in the future. Thank you again for all your help!

Working with Ecrame at Mortgage Scout was amazing. She was in full control throughout the entire process and a great guide for me to help ensure all goes smoothly. I’ll definitely be coming back for future mortgage needs

Mortgage scout delivered bespoke services that met my requirements. Graham and Sian were really helpful. They tailored the entire experience to my needs, providing a good range of mortgage options with really reasonable rates that the market could provide. What impressed me most was their communication—they are genuinely always just an email away, incredibly responsive, and quick to book appointments whenever I needed further clarification. They guided me through the end-to-end process with total professionalism, making what could have been a stressful experience seamless and straightforward. Highly recommended!

I've used Mortgage Scout to buy my recent house, and also when previously remortgaging my flat. Chantal and her team are extremely friendly, always happy to answer questions, and go above and beyond to make sure I'm getting the best rate. I'd highly recommend using Mortgage Scout.

Ricky and Kirsty make a great team and always get the mortgage deal done. They're very pleasant to deal with and don't hesitate to recommend them. Great service as always.

Wonderful team! They helped me throughout a lengthy house purchase process and were there to help at every stage. Communication was exceptional and the team there - Alan, Liz, Kirsty and Adrian did everything they could to help me. Alan went above and beyond in every way - couldn't recommend enough.

Amazing customer service and truly willing to go the extra mile to make sure you feel totally confident in the options you have and should choose. I felt totally in control with my advisor and really ended up with the best product!

I can't thank Mortgage Scout enough for the outstanding service they provided throughout my mortgage application and home-buying journey. A special thank you to Graham Ashby and Sian Thomas for their professionalism, knowledge, and unwavering support from beginning to end. They were always available to answer my questions, kept me updated at every stage, and worked tirelessly to secure the mortgage that enabled me to buy the home I wanted. Their guidance made what could have been a stressful process feel straightforward and manageable. I truly appreciate their dedication, prompt communication, and commitment to achieving the best outcome for me. I highly recommend Mortgage Scout, especially Graham Ashby and Sian Thomas, to anyone looking for expert mortgage advice and exceptional customer service. Thank you both for helping make my dream of owning my home a reality!

Really excellent support from Lewis and Alfie! I am a first time buyer and really had no idea what to expect throughout this process, but felt supported every step of the way. On top of that, I have had an incredibly difficult year with a lot of personal issues making the process of applying for a mortgage challenging, and a few times I felt sure that things would fall through because of how slow or unavailable I was and yet the team did not give up on getting everything sorted! I am forever grateful. Lewis and Alfie have been exceptionally professional throughout and their constant patience and advice have been invaluable. Thank you both!

Had a great experience with Oliver. From start to finish the whole process felt straightforward and stress-free. He was always approachable, quick to respond and took the time to explain everything clearly and answer any questions I had. As a first time buyer the process can feel quite daunting at first but Oliver kept me updated throughout and kept me informed what to expect next which gave me complete confidence.

I had a great experience with Mortgage Scout. Alfie and Lewis were incredibly helpful throughout the whole process. From getting my Agreement in Principle (AIP) to receiving the final mortgage approval, everything was smooth and stress-free. They were always available to answer my questions and kept me updated every step of the way. Thank you both for all your help—I would highly recommend Mortgage Scout!

I had a slightly complex situation when applying for my mortgage, but Oliver Clifford handled it absolutely perfectly. They clearly know the market inside out and worked tirelessly to find a lender that worked for me. They were proactive, communicative, and really went above and beyond to get our application over the line. A massive thank you to Oliver I wouldn't have gotten this house without them I would highly recommend

Been with Mortgage Scout for many years now and Ben and Zarah have always been amazing.. always responding promptly to any queries I may have and always making sure that I understand fully the options available to me whilst getting me the best deals...highly recommend them.

Had a really positive experience with Graham and Sian at mortgage scout. They helped us secure a mortgage smoothly and professional with a lender that was making life more complicated than it needed to be. We got there though and they made everything as stress free as possible. Highly recommend

Chloe Fenton at Mortgage Scout was excellent, listened to my needs and helped me secure a good mortgage rate. Mortgage application was quick and seamless and no issues securing the right mortgage. I move in next week to my new home. Thank you.

Chloe is extremely welcoming, professional and effecient. She made sure all steps of the process were clear to me and that we found the most appropriate product for what I needed. The process was smooth and communication with the mortgage scout team was consistant and clear.

We’ve used Graham to arrange our mortgages for years, and we wouldn't go to anyone else! I have absolute confidence in Graham because he always delivers on his promises. Sian was also fantastic—she kept us completely up to date and checked in regularly while we waited for our purchase to exchange. Highly recommend!

Outstanding service from Adrian Jewell and Alan Wallaker! We recently completed the purchase of our new home, and we couldn't be happier with the support we received from Mortgage Scout. A massive thank you to Adrian Jewell and Alan Wallaker for making the entire mortgage process so smooth, clear, and stress-free. Adrian’s expert guidance helped us secure a great mortgage rate, while Alan’s administrative support kept everything organized and moving seamlessly right up to completion day. They are both incredibly responsive, professional, and dedicated. I highly recommend Mortgage Scout—and specifically Adrian Jewell and Alan Wallaker—to anyone looking for top-notch mortgage advice!

Excellent Mortgage brokers, when i didnt know who to trust, Tom and Alan explained everything clearly, I felt comfortable i was with the right people. Definitely recommend them to everyone I know, thanks.

Great service and very prompt communication made the process as straight forward as possible - I would thoroughly recommend

It was really excellent experience from advise to availability everything was just excellent. Hussain was available to me just a phone call away at any time of the day and even over the weekends. He would answer everything very patiently and processed my request multiple times without any hesitation even though he was very busy . I would certainly recommend mortgage scout especially for Hussain.

Extremely pleased with the service provided by the team at Mortgage Scout. Graeme, Alison, and Michelle were super helpful throughout our house purchase. They did a fantastic job breaking down the costs and guiding us through what to look out for, helping us secure a great mortgage term. The team was incredibly professional, responsive, and kept us updated every step of the way. I highly recommend them to anyone looking for a mortgage broker and would absolutely use them again.

Trudi provided our mortgage to assist with the purchase of our second home. She has been absolutely fantastic and I cannot recommend her enough. Anyone looking to secure a mortgage i highly suggest contacting mortgage Scout and in particular Trudi Smart and her case manager Sian Thomas

Happy with the service of Mortgage Scout. Thank you Alan Wallaker and Adrian Jewel.

Really happy with the service from Alan and Adrian, they proactively helped me find and lock in the best deal possible when the market was moving unpredictably, they made the process as seamless as possible pushing forward and unblocking admin issues. They’ve saved me time and a lot of money! I will definitely be using them again when I remortgage.

Had a call with Richard Fuller on the team and he was extremely professional and really helpful. He answered all my questions and gave insightful knowledge to a complicated subject of mortgage. Would highly recommend!!

Working with Lewis was a wonderful exerperience. Highly recomended.

Alan was extremely helpful and professional throughout the whole process of remortgaging our property. As always, he made a daunting task very easy and was always there to help when we needed him or had any queries. We are very happy with the thorough service he provided from the beginning to the end of the process. I would highly recommend Alan. Thank you again.

Mike and Alison gave superb professional service throughout the process. Mike in takig the time to understand our needs and finding a competitice product in the first place and then recommending an alternative mortgage products to the one originally proposed due to changes in offers. Alison in proactively overseeing and chasing the remortgage process with the Banks lawyers. Will use them again when the time comes.

Michael Gully Was outstanding. Great work ethic. Made things simple and never stopped trying to get a better rate. Great service and attention to detail.

Mike and Alicia were fantastic throughout my mortgage and remortgage process, no question to challenging and really on the ball to keep things moving and to time which is so critical and removed any potential stresses - highly recommend!

Brilliant experience and support for my mortgage transfer needs for residential as well as BTL property. It was a pleasure to work with Graeme and Alison.

After dreaming about owning a house for many years and speaking to multiple mortgage brokers Ecrame really did make our dream into reality. Very prompt answering any questions we had also updating us right away on any news. Can’t thank you enough Ecrame

Class service from Tom Darlington and Alan Wallaker as always.

We had a great experience with mortgagescout during our recent purchase. Tom Darlington and Alan Wallaker supported us with excellent expert advice and efficient communication. Thank you for contributing to a smooth purchase process!

Securing our mortgage felt like an impossible task, but thanks to Adrian Jewell, it became a reality. Adrian’s persistence and tenacity were extraordinary — he stood by us through every challenge, fought for the best deal, and never once gave up, even when the process became incredibly difficult. We also want to give special recognition to Alan Wallaker, our Case Manager, who worked tirelessly during the underwriting stage. It was one of the most stressful and intimidating parts of the journey, yet Alan guided us with patience, clarity, and reassurance that made all the difference. In a tough market with harsher new rules and a global crisis going on - we still managed to complete within two months of making our offer (third time lucky). It genuinely felt like swimming against the tide, but Adrian and Alan were our anchor throughout. Michael and I cannot express enough how grateful we are for their dedication and support. We will definitely be recommending them to everyone we know and will contact them when our fixed rate expires! Thank you so much - crying in happy tears :')

Excellent personal and friendly service, quick responsiveness to my many questions with great clear and knowledgeable understanding, thank you

We recently completed the purchase of our new home, and I would like to express our sincere thanks to Adrian Jewell and Alan Wallaker for their outstanding support throughout the process. Their teamwork, dedication, and commitment to excellent service gave us confidence throughout the transaction. We are extremely grateful for their hard work and would not hesitate to recommend them to anyone looking for reliable and professional assistance with a property purchase.

Thomas and Alan are the best out there. They did an excellent job of securing a mortgage for me as a first time buyer. Their communication was excellent, keeping me up to date with the progress of the transaction. I highly recommend using them.

Buying our home in the UK felt daunting at the outset, but Graham Ashby made what initially seemed impossible feel entirely achievable. From day one, he never stopped exploring options, thinking creatively, and guiding us with confidence until we secured the right mortgage. His knowledge, persistence, and calm reassurance throughout the journey were simply outstanding. A special mention also goes to Sian, who ensured every technical detail was handled professionally and efficiently, helping bring everything together for a smooth completion. If you’re looking for a mortgage broker who genuinely cares, works tirelessly on your behalf, and delivers results, I couldn’t recommend Mortgage Scout, Graham, and the team highly enough. They didn’t just help us buy a house, they helped us realize a dream.

As first-time buyers, we couldn’t have asked for a better mortgage broker than Matt Leggett. From our very first meeting, he was incredibly informative, explaining exactly how much we could borrow and guiding us through every step of the house-buying process. Matt kept us updated throughout, was always available to answer our questions, and explained all the options available to us in a way that was easy to understand. His knowledge and professionalism gave us complete confidence from start to finish. A special mention also goes to Matt’s admin, Zarah, who was fantastic throughout the process. She kept us well informed about the progress of our application, was always responsive, and made sure we knew exactly what was happening at every stage. Her communication and support really helped make the whole experience smooth and stress-free. What really stood out was how efficiently Matt worked—he managed to secure us a mortgage offer in under two weeks, which exceeded all our expectations. We would highly recommend Matt and Zarah to anyone looking for a mortgage broker, especially first-time buyers. Thank you both for making what could have been a stressful process so straightforward, efficient, and enjoyable!

I came across Mortgage scout after my previous advisor told me I was unable to get a mortgage due to recently becoming self employed. I had already had an offer accepted and was told I'd have to wait at least 6 months before being considered. Having already paid for a survey and solicitors I was stressed that this was just a waste of money. I Received a call from Richard Fuller from mortgage scout who straight away said I would get a mortgage no problem, less than 5 days later I now have an accepted mortgage from a high street lender. The communication has been second to none, Richard has also taken over communication from a very pushy progression manager on the sellers side. I couldn't Recommend Richard and Mortgage Scout enough, made a stressful time stress free and extremely professional. Would always explain everything clearly and made it comfortable to ask even the stupid questions reassuring that this is his job and I'm new to the process. 29y/o First time buyer.

I was unsure where to start when taking out a mortage for myself… but then I found Stacey… she helped me every step of the way. From start to finish she was absolutely amazing. If you are looking for a mortage scout give a shout to her 👍

I couldn’t recommend them more. Dan and Rosie not only helped us secure the best deal for us, but they also helped us handle with a huge change in circumstances that cropped up throughout our selling and buying process. They were great communicators, went out of their way to ensure they had all of the information they needed to amend our mortgage offer, and we will definitely be using them in the future.

Daniel and his assistant Rosie were fantastic throughout the entire mortgage process. They were both incredibly helpful, and their prompt responses to emails made a huge difference and kept everything moving smoothly. Daniel made the mortgage application process feel straightforward and stress-free. As a first-time buyer, there was a lot I didn't know, but he explained everything clearly and made it easy to answer questions and understand each step. Rosie was always friendly, approachable, and able to offer helpful advice whenever needed. Their support and professionalism made what could have been a daunting experience much easier. Thank you both for all your help and support throughout the process. I really appreciate everything you've done.

We have had the pleasure of working with Kathryn for the past nine years, and her expertise, dedication, and support have been invaluable. Throughout this time, Kathryn has supported us, always providing exceptional advice, guidance, and professionalism. Her knowledge of the mortgage market is outstanding, and she consistently takes the time to understand our circumstances and find the most suitable options available. What sets Kathryn apart is her dedication, responsiveness, and attention to detail. She makes what can often be a stressful and complicated process feel straightforward and manageable. No question is ever too much trouble, and she is always available to explain things clearly and keep us informed every step of the way. Thanks to Kathryn’s expertise and support, we have always felt confident that we were making the right decisions. We are incredibly grateful for everything she has done for us over the years and would not hesitate to recommend her services to anyone looking for a trustworthy, knowledgeable, and genuinely caring mortgage advisor. Thank you, Kathryn, for your continued support and outstanding service over the last nine years.

One of the best firm I have come across. Very helpful and supportive quick in to respond, would highly recommend My advisor Micheal Gully.

Mike and Alison were both really helpful, patient and easy to reach. They communicated well, were easy to reach when we had questions, and they took time to explain each step and terminology to us. They found us a good deal, their advice came through, and they worked really well with our solicitor and agent. Would recommend them :)

We had an excellent experience working with Alison and Graeme throughout our house purchase. From start to finish, they demonstrated exceptional professionalism, extensive knowledge of both their products and the home-buying process, and a genuine commitment to supporting us every step of the way. They were always available to answer our questions, explain complex matters clearly, and provide reassurance during what can often be a stressful process. Their expertise gave us complete confidence in the decisions we were making, and their guidance helped everything progress as smoothly as possible. What really set Alison and Graeme apart was how personable and approachable they were. They took the time to understand our circumstances and always made us feel valued rather than just another client. We trusted their advice completely and appreciated their honesty, responsiveness, and dedication. We would not hesitate to recommend Alison and Graeme to anyone looking for knowledgeable, professional, and trustworthy mortgage advisers. Thank you both for helping us secure our new home.

We worked with Daniel and Rosie for our mortgage application. They acommadted phone calls at a time that suited us, checked in regularly, were very friendly, down to earth and helpful. Highly recommend

Both Michael & Zarah were excellent throughout the whole process. They were very hands-on, proactive, and kept me informed at every stage. They worked hard to secure the best possible offer for me and made everything smooth and stress-free. I would highly recommend them.

I had a great experience with Micheal Gully and Zarah. They were professional, friendly, and always happy to answer any questions throughout the process. Their communication was excellent, and they made everything straightforward and stress-free. I really appreciated their support and would highly recommend them to anyone looking for a reliable and knowledgeable team. Thank you both for all your help!

My wife and I are extremely thankful to Dan and Rosie for the service we received from them for our property purchase. They were very helpful and professional during the process of the purchase, which we completed in March this year. We are very glad and extend our best wishes.

I would like to thank both Adrian Jewell & Alan Wallaker for their amazing work and help with my purchase and mortgage. Both have been brilliant from day one and although my first purchase didn’t go through down to issue with the vendor , they have helped me to update the mortgage offer to the other property that I have now purchased. Alan always kept me updated throughout the whole process . They are very knowledgeable and transparent and will definitely go the extra mile to get the best mortgage deal out there . I can’t recommend them both high enough . Thank you guys 🙏

Ben and Zarah were absolutely excellent throughout my mortgage process. They were knowledgeable, proactive, and incredibly responsive, making what could have been a stressful and confusing process feel much more manageable. They explained everything clearly, kept me updated at each stage, and were always happy to answer questions, no matter how small. I really appreciated their professionalism, patience, and attention to detail. It felt like they genuinely cared about getting the best outcome for me. I would highly recommend Ben and Zarah to anyone looking for mortgage advice and support. They made the whole experience feel smooth, efficient, and reassuring from start to finish.