Case studies
We met with first-time buyers Glen & Amber, who had finally found their dream first home. They were concerned because Glen had just started a new job and Amber was on maternity leave. Would we be able to secure a mortgage for them?
We knew exactly who the right lender would be for first time mortgage buyers like Glen & Amber. We were able to secure them a mortgage offer in no time at all with an excellent rate.
Glen and Amber were able to benefit from the specialist first time buyer mortgage advice that Mortgage Scout provide as part of their mortgage service. Our clients are now enjoying their new home and new baby.
“I was referred to Mortgage Scout by the estate agent I was buying through, I knew that our situation was slightly complicated but I really wanted this house so I knew that I should get some expert advice as I suspected that the high street banks wouldn’t be able to help us. I am so glad that I did, the process was slightly drawn out but I always knew that I was in good hands and I’d made the right decision talking to Mortgage Scout.”
Through our client retention programme, we contacted our existing client Penelope with a reminder that her fixed rate mortgage with her current lender would soon come to end. Our call couldn’t have come at a better time as Penelope was going through a divorce and needed to sit down with a Mortgage Adviser to reassess her finances.
As a result of her divorce, Penelope needed to raise extra funds to pay her ex-husband. During our fact finding meeting, we were able to reassure her that we could raise the extra money through a remortgage and still secure her a new market leading 5-year fixed rate.
We also assisted Penelope in completing the legal paperwork, as the nature of her work frequently took her abroad leaving her minimal time for admin. We are pleased to have provided Penelope with a hassle-free re-mortgage, ensuring that her divorce went as smoothly as possible.
“Samantha and her team at Mortgage Scout really went above & beyond their duty to help me with me re-mortgage. It was a very stressful situation for me and as my work takes me out of the country a lot, it was important that I trusted my mortgage brokers. I couldn’t have been in better hands, my remortgage was handled sensitively and as quickly as possible.”
Having recently completed a residential purchase with us, our client Dimitri asked us to review his buy to let mortgage, since the fixed rate he was on was coming to an end. He also enquired if he could borrow extra money to complete some building work on his new residential property.
The buy to let mortgage market has changed dramatically over recent years, so it was crucial that Dimitri received the correct advice. Our expert knowledge allowed us to secure Dimitri a market leading rate with the minimum of fuss and gave him the extra funds he needed to complete the works on his new residential property.
If, like Dimitri, you need extra help with your buy to let remortgage, our buy to let mortgage guide is packed with specialist advice.
“I recently used Mortgage Scout to purchase a new residential property and I was really impressed with service and the fact that they are so local to me. When my fixed rate came to an end on my Buy to Let property, I asked Mortgage Scout to find me a new deal. Again, I was impressed with the swift and efficient service and I will definitely be using their services again.”
As part of our client retention programme, we contacted Alex & Vanessa to remind them that their fixed rate mortgage would end soon. As this was the first time they had remortgaged, they did not fully understand the process and were unsure whether they should stay with their current lender or switch to a new one.
As they did not need to raise any extra money and this was purely a rate swap, we advised that Alex & Vanessa would save more money if they switched to a new lender.
We were able to compare remortgage deals, establish the best product and get a mortgage offer issued from their new lender in under 48 hours! We also helped Alex and Vanessa complete the legal paperwork, which can sometimes be confusing.
“We were so pleased that Mortgage Scout were on hand to help us with our remortgage. We had so many questions throughout the process but they were always happy to answer our questions. As first time remortgagors, we really weren’t sure how to complete the legal paperwork, but again the team stepped in and helped us. Really good work!.”
Our existing clients, Jon & Becky, decided they needed a bigger home to accommodate their growing family – including their newest addition, 8-month old Daisy. A visit from Jon, Becky and Daisy followed and we settled down to the task of finding the most competitive moving house mortgage for their needs.
Becky was still on maternity leave and not due to return to work yet. She was worried this would prevent the family getting a new mortgage and that they would lose the fantastic new home they had found.
Helping clients secure their dream home is something we thrive on and the fact that Becky was on maternity leave was no issue for us at all. We searched out viable mortgage offers, calculated monthly repayments and submitted an application to the best lender for this situation. The ensuing mortgage offer was issued in under 14 days.
“After our daughter was born, we soon realised that our house wasn’t big enough! We worried at first that as I was on maternity leave but once we sat down with Ben and went through all our options, we soon knew there was nothing to worry about. Ben sent us out looking for properties and once we’d found the perfect one, we were ready to go! Mortgage Scout were great and I have recommended them to a few of my family already!”
